Bravella API Availability

Effective Date: July 20th, 2026

API Operating Hours

The Bravella Health API is currently available during the following operating hours:

Days: Monday through Friday
Hours: 9:00 AM – 5:00 PM Eastern Time (America/Toronto)
Weekends: Unavailable

These hours apply to API endpoints used by integrations, including the Bravella Health Zapier integration.

Service Availability

Outside of the operating hours listed above, API requests will receive an HTTP 503 (Service Unavailable) response.

This behavior is expected and indicates that the service is temporarily unavailable because it is outside scheduled operating hours. It is not an indication of an application error.

Integrations should retry requests during the next operating window.

Example Response

{
  "success": false,
  "status": "service_unavailable",
  "reason": "outside_operating_hours",
  "error": "The Bravella Health API is currently unavailable because it operates Monday through Friday from 9:00 AM to 5:00 PM Eastern Time. Please retry during those hours.",
  "operating_hours": {
    "days": "Monday-Friday",
    "opens": "09:00",
    "closes": "17:00",
    "timezone": "America/Toronto"
  }
}